Shipping
- Most orders are shipped within two business days from the date of receipt on all in-stock items.
- Our shipping cut-off time is 10 am PT/ 12 pm CT.
- We ship out via USPS and UPS.
- Have a question about shipping? Contact us!
Returns
In the off chance that you are not satisfied with our product, we do offer limited returns. For instance, if you or your pet are not 100% satisfied with your purchase due to product defectivity, product condition, or product satisfaction.
- Returns can be requested within 30 days of the product being delivered.
- The customer is responsible for shipping the product back to us.
- A replacement will be shipped out as requested, or a refund will be issued when the product is returned to us.
- Have a question about returns or want to faciliate a return? Contact us!